Need a hand?
We're a tiny team and we read every message. Email us and we'll get back to you.
Email Knobble support
Common questions
- Where do I find Knobble?
- Open a conversation in Messages, tap the App Store icon (the grey “A”) beside the text field, and pick Knobble from the app drawer. Draw a line and send it — your friend taps the bubble to watch it and add on.
- What is Knobble Plus?
- A single one-time purchase (no subscription) that unlocks Trace‑a‑Photo, every device color, and a premium pen palette. The whole core of Knobble — drawing, sending, the daily challenge — is free forever.
- I bought Plus on another device / it’s not showing up.
- Open the Knobble app (not the Messages drawer), go to Knobble Plus, and tap Restore Purchases. Your unlock is tied to your Apple ID and restores for free.
- Does Knobble collect my data?
- No. Knobble has no servers, no accounts, and no tracking. Your drawings are sent directly to your friends inside Messages. See our Privacy Policy.
- How do I remove Knobble?
- Press and hold the Knobble icon on your Home Screen and choose Remove App, or manage it in the iMessage app drawer’s “Edit” screen.
Still stuck? Email us — happy to help.